Sensitive data dumped at recycling center by Indian Consulate in San Francisco

As if the incident itself was not bad enough, the consulate officials went on to put their proverbial feet in their mouths with quotations like:

- "As we see it, the documents are not confidential," said B.S. Prakash, the consul general. "We would see something as confidential if it has a Social Security number or a credit card number, not a passport number."

- At the Indian Consulate, Consul General Prakash said there may be a cultural dimension to the level of outrage related to the incident among Western visa applicants.
"In India, I would not be alarmed," he said. "We have grown up giving such information in many, many places. We would not be so worried if someone had our passport number."

- Deputy Consul General Sircar said that in other countries, Indian officials are able to go to the roofs of their offices and burn documents they're no longer able to store.
"In America, you cannot do that," he said.

At a time when Indian IT and BPO companies are going out of their way to assure their customers that their intellectual property, customer data and other confidential information is secure with them, this will come as quite a shock.

But to blame it on Indian culture is outright dumb. We expect much better judgment from our foreign service officials.